Quality, Compassionate Accessible Care in Your Neighborhood

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MESSAGE TO OUR PROVIDERS AND THEIR

ALIGNMENT HEALTHCARE PATIENTS

 

IMMEDIATE ACTION REQUIRED

Recent events may impact your patients’ medical care.

 

Unfortunately, Prospect Medical is in a contractual dispute with Alignment Healthcare. You may have received inaccurate, misleading communications from the health plan.

 

To help alleviate your concerns and provide accurate information, we are posting this memo to assist you.  Our physicians remain contracted with Prospect Medical. In order to avoid disruptions accessing care from our physicians, hospitals and facilities, you may need to enroll in another health plan. Enrollment in a new health plan can become effective under Prospect, as early as January 1, 2020.

 

To ensure you remain with your Prospect Primary Care Physician (PCP) and to ensure continuity of care with the Prospect healthcare network, you may select from the following Medicare Advantage insurance plans:

 

  • Aetna
  • Anthem Blue Cross
  • Blue Shield
  • Health Net
  • Humana
  • SCAN
  • United Health Care; or  
  • WellCare

 

Even if Alignment has already switched you to another physician or IPA, you can be reassigned to your Prospect physician and Prospect Medical by quickly selecting another health plan.

 

If you are working with an enrollment agent, you may contact that agent directly to continue care with your Prospect physicians under another Medicare Advantage health plan.

 

Should you need assistance, you may also contact Prospect Medical Concierge Line at 877-619-5900.

 

It is unfortunate that Alignment Healthcare may be issuing false information. We understand this may be confusing and are here to assist you with any questions or concerns regarding your healthcare services. 

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At Prospect Medical Group, we provide quality, award-winning and accessible care—with a strong emphasis on prevention and wellness—to help our members live healthier lives. We work closely with physicians to deliver coordinated, personalized care to our Southern California patients. We contract with physicians, medical groups, urgent care centers, medical labs, radiology centers and hospitals that are conveniently located throughout Los Angeles, Orange, Riverside and San Bernardino counties. Based on enrollment, our combined medical groups are among the largest in Southern California.

Healthcare Close to

Home and Work

Members

Prospect Medical's provider network is a combination of primary care and specialty physicians, urgent care centers, hospitals and other healthcare providers that work together to provide our members with quality, accessible healthcare in Orange, Los Angeles, Riverside and San Bernardino counties

Our Network

Prospect Medical Group's provider network is a combination of primary care and specialty physicians, urgent care centers, hospitals and other services that work together to help provide you quality medical services in your neighborhood.

Resources

We offer award-winning, personalized care for our members—with a strong emphasis on prevention and wellness—to help you live healthier lives. Prospect Medical provides you with services in Orange County, Los Angeles, San Bernardino and Riverside counties.

For Seniors

Choosing the right medical group to accompany your senior health plan is an important decision. We are here to help! At Prospect Medical Group, our senior members receive additional benefits and services that other medical groups may not offer. Our dedicated Senior Member Service Team’s goal is to eliminate all obstacles to quality, convenient, accessible healthcare.

Member Care

(800) 708-3230

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Urgent Care Centers