Contact Us

How Can We Help With Your Care Needs?

Thank you for visiting our website. There are many ways to contact us at Prospect Medical Group. We look forward to hearing from you and answering any questions you may have!

Member and Prospective Member Inquiries

If you are a Prospect Medical Group member or would like to become one, please call our Customer Services Department at (800) 708-3230. Our multilingual representatives are available to help you Monday through Friday from 8 a.m. and 5 p.m. or you can email us.

For Medicare-eligible members, email us or call our Senior VIP Line at (877) 619-5900.

Members with hearing or speech impairments, please dial 711 for California Relay TTD/TTY assistance.

Provider Inquiries

Providers with questions about eligibility, referrals or claims status can reach us between 8 a.m. and 5 p.m. at (800) 708-3230 or by email.

Address

We are located at 600 City Parkway West, 8th Floor, Orange, CA 92868.