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Care@Home by Prospect

Care@Home by Prospect is an in-home clinical model for eligible high-risk members that find it difficult to leave their home to get the care they need due to illness, frailty, recent hospitalization or managing four or more chronic conditions.

Medical care provided in the comfort of your home.

Get care at home, when and where you need it most, every day and any time.

Staying well and living well, in your home, can sometimes be a lot of work. At Prospect we understand that care is not simple, and it can take a team to keep you in your home, where you want to be, living your best life possible.

  • Do you find it difficult to leave your home to get the care you need?
  • Are you visiting the emergency room to get care after-hours or on weekends?
  • Have you been in the hospital too many times and just wished you were home?
  • Do you take many medications and find it hard manage them all?
  • Do you need help in getting your chronic conditions under control?
  • Do you want a team of licensed and well-trained health care providers to care for you in the comfort of your own home, whenever you need it?
    • Would this extra care help you and your loved ones?
    • Would knowing you are just one phone call away from having your doctor and care team at your doorstep, bring you and your loved ones piece of mind?

If you said, yes to any of the above…Care@Home by Prospect can help.

If you had a recent hospitalization you may have received an in-home visit by a Prospect nurse practitioner, or other care team member. These visits are important in making sure you are stable after your hospital stay and you do not end up back in the hospital….we know that is not where you want to be.

Prospect continues to invest on programs to keep you living your best life possible. That’s why we’re expanding our Prospect360 care model to include Care@Home by Prospect. This will allow you to access in-home medical 24x7, 365 days a year, and not just when you come home from the hospital.

Care@Home by Prospect is an in-home medical care program that’s like an old-fashioned house call, where a doctor and other care team members show up right at your doorstep to provide the care you need, when you need it, in the comfort of your home. The services provided by the Care@Home by Prospect care team are available at no additional cost to you. Program criteria must be met to receive Care@Home by Prospect services.

Convenience and peace of mind

Our Care Team will come to your home at any time-of any day to make sure you are getting the care you need. We will work with you and/or your caregivers/loved ones to create a care plan that best fits your needs and care goals. Goals like, helping you manage your chronic conditions, potentially reduce the number of medications you are taking, trips to the emergency room and hospital stays, or simply live your best life possible.

Your Care Team includes:

  • Doctor
  • Nurse practitioner or Physician Assistant
  • Nurse care manager
  • Care Coordinator
  • Social worker
  • Dietician
  • Pharmacist

Managing your health

  • We work with your PCP and other doctors to coordinate the care you need and keep them in the loop about your care at all times.
  • Our doctors do not replace your primary care provider (PCP) or specialists you are currently seeing.
  • We provide regularly scheduled and urgent care in-home visits, with 24/7access to care coordination.
  • We make sure your appointments are scheduled at a time and day that work best for you.
  • We bring basic services, such as lab tests and mobile x-ray, to you.
  • We work with you and/or your caregiver for the best possible outcomes by always explaining what we’re doing and why. The more you take part in your care the better the results.

Getting started

Once you have agreed to receive Care@Home by Prospect in-home care, your assigned nurse care manager will work with your Care Team members and providers to coordinate everything you need. Here’s how it works:

  • You will receive a phone call from a Care Coordinator to schedule your “First In-Home Wellness Visit”
  • During your first visit, a care plan will be created, with you.
  • Your care team will work with you, you doctor and anyone you choose to include, to help reach your care plan goals.
  • You will begin receiving regularly scheduled and/or urgent care visits, in the comfort of your own home – in-person and/or via secure video
  • You begin living your best life possible.

About Prospect

For more than 30 years, Prospect Medical Systems has been recognized as a leader in managed care. Care@Home by Prospect is yet another unique program that adds value and best serves the need of our members.

Our goal is to provide you with the right care, at the right time and in the right place---your home. We look forward to helping you manage your health.

Quality healthcare delivered in the comfort of your home

If you’d like to learn more or find out if you eligible to receive Care@Home by Prospect services, please call 1-800-893-8217.

Care@Home by Prospect services are available to patients who meet certain clinical criteria. There is no additional cost for Care@Home by Prospect services. Covered services provided by non-Care@Home by Prospect providers through a referral from Care@Home by Prospect may be subject to member cost-sharing based on plan benefits and coverage.