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2009-07-28 - Prospect Medical revamps Member and Provider Website

Prospect Medical launched their new web site this week. "The new site will help our patients and providers navigate through our many service offerings with greater ease and efficiency," said Terri Holmes, Vice President of Information Technology. When asked about the new site, "We decided to completely revamp the look and feel, and incorporate our new Patient Neighborhood portal to the site at the same time." The site features a new color scheme, clearer navigation, Quick Links, and content wells targeted to specific audiences.

Of particular note is the new "Just for Seniors" section on the Member page. Seniors can access a host of services that are unique to Prospect, like Senior-specific education classes, transportation services, and direct person-to-person Customer Service on our call lines.

The new secure Patient Neighborhood will be available so all of our patients and Providers can see the same information from their secure login pages. This site allows the patients to see when a referral has been approved, view all their provider visits, check their lab results, review all their prescriptions and allows them to find and map directions to any provider they have visited.

Our Health Educator has posted all classes available to all our members, and there is a special section for Senior Education. The team has put together (for easy download) our most asked for forms and information sheets, including access to dozens of HMO and healthcare websites.

We are very proud our of new website, and welcome comments and suggestions about future enhancements.